Your home and routine
Write down whether you want support only at home or also when out. Include stairs, shared laundry, outdoor space, charging locations and any building access issues. These are questions about your property and routine—not assumptions about your neighborhood.
The exact equipment
Ask for the model name, connection method, wearable style, approved wearing instructions and battery guidance. Ask the seller to identify which features are standard and which are paid options. Keep an actual manual rather than relying only on a sales summary.
The response plan
Ask who receives an alert, how two-way communication works and what happens if nobody can speak or answer. Have contacts and building access arrangements ready for the selected provider, not for a public comparison form.
The agreement
Before paying, save the complete written quote, minimum term, renewal conditions, trial and return instructions. Check the privacy settings of any caregiver app. Ask how to request account changes and support after purchase.
Sources & useful reading
Public sources support the factual context. The buying questions are practical suggestions, not a test of any product or property. Reviewed November 7, 2026.